Home & Hearth in Cortlandt, NY Closed now

Reviews about Home & Hearth

• ★ ★ ★ ★ ★

  February 20, 2020, by Dan The Driver
  Home and Hearth did my mother's kitchen remodel in November. The estimate was that it would take two weeks. We was skeptical but guess what it took 2 weeks. She says it was the greatest experience she had with work done on her home. From the time she walked in and saw the kitchen display (which was exactly what she was trying to explain to other people) and spoke with Cindy and planned the job and ordered the cabinets and received an estimate and completion - it was just wonderful. Everyone was just so nice and knowledgeable. They had good ideas and the best part was the coordination of the plumber, electrician and countertop purchase - all were just wonderful. When considering the amount of money it cost to remodel a kitchen it is so nice to be satisfied and happy with the outcome. There was so much support from the home base and the management visited often to check on the job. Of course, we must mention Pat, the carpenter and his expertise in installation and just a great personality. He really did a super job. We would definitely recommend them to anyone who wants to remodel their home. It was just marvelous.
• ★ ☆ ☆ ☆ ☆

  March 15, 2019, by ang l
  We ordered a stove and had it installed a few years back. We try to keep up with annual tune ups, cleanings, repairs, etc, however it seems that every time we call looking for help, we get a rude woman on the other end, and terrible Customer service. They never return your phone calls, and it’s always you pursuing them. I STRONGLY URGE YOU NOT TO BRING YOUR BUSINESS TO THEM. FIND SOMEPLACE ELSE TO SHOP, ALL THEY CARE ABOUT IS THE INITIAL SALE AND AFTER THAT YOURE ON YOUR OWN! 0 stars out of 100 on customer service and overall experience. It boggles my mind how you’re still in business with the awful service you provide .